Terms and Conditions

Don't worry! The T's and C's are standard for bespoke design and print but do drop us a line if there is anything you'd like to discuss.

If you choose to place an order with Bonny and Clyde Wedding Boutique you are agreeing to comply with the following terms and conditions. The terms and conditions outlined below apply to all our bespoke stationery and designs. Bonny and Clyde Wedding Boutique reserve the right to change these terms and conditions at any time but you will always be notified should this occur.

Ordering

At Bonny and Clyde Wedding Boutique, our sense of personal involvement and open communication ensures you receive the best possible service at all times.

Please place your initial enquiry through email or via our social media channels.We shall then contact you directly for an initial discussion. During this discussion, we will answer any questions you may have and send over pricing information if requested. Once you have agreed to proceed we will then discuss the design, lay out initial ideas and agree a production schedule that suits you. This will then be confirmed by email with a final quote.

In order for design and proofing to proceed, a 50% non- refundable deposit is requested. Design cannot proceed until this has been received. Payment can be made by direct transfer.

We shall require all wording for each of the items in a word document via email within 14 days of the deposit being received. If you are looking for assistance with the wording of your stationery then do contact us as we are happy to help you with this for no additional cost. At the time of ordering, it is quite normal not to have finalised the guest list, order of service, menus, etc. It is perfectly acceptable to simply provide your best estimate of quantities required, which you can either reduce or increase at any time prior to printing.

Proofs

Prices will include sets of proofs that will be emailed to you prior to printing. Three complimentary amendments are included in the quote. Additional amends will be charged at £35.00 per amend. If you would like to see a physical proof of your stationery then this will be charged at £10.00 per item.

It is important that you check all details carefully and make any amendments clear via email or telephone. We can't make any amendments once items have been sent to print; we accept no responsibility for any overlooked errors if we haven't been notified prior to printing.

Timings

Once we have received and confirmed your order we will then discuss and agree a schedule for all stationery ordered to be completed and delivered, at your convenience and in a timeframe that you are happy with. We feel it is important to keep you informed of the progress of your order and will make sure communication is kept open.

Delivery

Postage and packaging is included in the price. Delivery charges will vary according to the size and weight of your order. Your order will be dispatched by Royal Mail Special Delivery. Please allow up to 48 hours for receipt of your order once it has been dispatched. All delivered goods are then the clients responsibility.

Whilst we make every effort for you to receive your order at the agreed time, please note that your order and/or delivery times may be affected by circumstances beyond our control.

However, we will always do our utmost to make sure agreed delivery times are met and keep you informed of all progress.

Prices and Payment

If you have placed an order with us, prices at time of order will apply.Prices include an initial consultation, bespoke design fee, typesetting, layout, proofs and final printing of your stationery. Prices also include coordinating envelopes.

Your order will only be released to you once you have received a final invoice and we have received full payment. Payment can be made by direct transfer (details of which appear on the invoice).

Cancellation, Refunds/Replacements

The 50% deposit required when placing your order, is non-refundable. If you choose to cancel your order before it has been sent to print, we will request payment for any costs incurred. Once your order has been sent to print, we will request full payment of your order even if you decide to cancel.

Copyright

All items and designed products remain the property of Bonny and Clyde Wedding Boutique until full payment has been received.

All rights in the design, text, graphics, images, illustrations, and final products are the copyright of Bonny and Clyde Wedding Boutique. Any use is strictly forbidden without prior approval in writing from Bonny and Clyde Wedding Boutique.

Privacy Policy

Bonny and Clyde Wedding Boutique are committed to ensuring that your privacy is protected. There are some areas on our website and other social media networks where you may need to provide information. This information is used by us to communicate with you only in connection with the purpose that you have requested.

All information provided is kept completely confidential and will NOT be passed onto any third parties whatsoever. We will only disclose your information if required by law.

By submitting your information, you consent to the use of that information as set out in this policy.

Bonny and Clyde Wedding Boutique are within their rights to use photographs of bespoke stationery to advertise to future clients. They may also appear on social media networks and our own website. Where clients are concerned about privacy, names and addresses may be removed or hidden from view.

Links

From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We are within our rights to display photographs of all stationery created by Bonny and Clyde Wedding Boutique on our website and other social networks and will always credit professional photographers where images are not our own.

Don't worry! The T's and C's are standard for bespoke design and print but do drop us a line if there is anything you'd like to discuss.

If you choose to place an order with Bonny and Clyde Wedding Boutique you are agreeing to comply with the following terms and conditions. The terms and conditions outlined below apply to all our bespoke stationery and designs. Bonny and Clyde Wedding Boutique reserve the right to change these terms and conditions at any time but you will always be notified should this occur.

Ordering

At Bonny and Clyde Wedding Boutique, our sense of personal involvement and open communication ensures you receive the best possible service at all times.

Please place your initial enquiry through email or via our social media channels.We shall then contact you directly for an initial discussion. During this discussion, we will answer any questions you may have and send over pricing information if requested. Once you have agreed to proceed we will then discuss the design, lay out initial ideas and agree a production schedule that suits you. This will then be confirmed by email with a final quote.

In order for design and proofing to proceed, a 50% non- refundable deposit is requested. Design cannot proceed until this has been received. Payment can be made by direct transfer.

We shall require all wording for each of the items in a word document via email within 14 days of the deposit being received. If you are looking for assistance with the wording of your stationery then do contact us as we are happy to help you with this for no additional cost. At the time of ordering, it is quite normal not to have finalised the guest list, order of service, menus, etc. It is perfectly acceptable to simply provide your best estimate of quantities required, which you can either reduce or increase at any time prior to printing.

Proofs

Prices will include sets of proofs that will be emailed to you prior to printing. Three complimentary amendments are included in the quote. Additional amends will be charged at £35.00 per amend. If you would like to see a physical proof of your stationery then this will be charged at £10.00 per item.

It is important that you check all details carefully and make any amendments clear via email or telephone. We can't make any amendments once items have been sent to print; we accept no responsibility for any overlooked errors if we haven't been notified prior to printing.

Timings

Once we have received and confirmed your order we will then discuss and agree a schedule for all stationery ordered to be completed and delivered, at your convenience and in a timeframe that you are happy with. We feel it is important to keep you informed of the progress of your order and will make sure communication is kept open.

Delivery

Postage and packaging is included in the price. Delivery charges will vary according to the size and weight of your order. Your order will be dispatched by Royal Mail Special Delivery. Please allow up to 48 hours for receipt of your order once it has been dispatched. All delivered goods are then the clients responsibility.

Whilst we make every effort for you to receive your order at the agreed time, please note that your order and/or delivery times may be affected by circumstances beyond our control.

However, we will always do our utmost to make sure agreed delivery times are met and keep you informed of all progress.

Prices and Payment

If you have placed an order with us, prices at time of order will apply.Prices include an initial consultation, bespoke design fee, typesetting, layout, proofs and final printing of your stationery. Prices also include coordinating envelopes.

Your order will only be released to you once you have received a final invoice and we have received full payment. Payment can be made by direct transfer (details of which appear on the invoice).

Cancellation, Refunds/Replacements

The 50% deposit required when placing your order, is non-refundable. If you choose to cancel your order before it has been sent to print, we will request payment for any costs incurred. Once your order has been sent to print, we will request full payment of your order even if you decide to cancel.

Copyright

All items and designed products remain the property of Bonny and Clyde Wedding Boutique until full payment has been received.

All rights in the design, text, graphics, images, illustrations, and final products are the copyright of Bonny and Clyde Wedding Boutique. Any use is strictly forbidden without prior approval in writing from Bonny and Clyde Wedding Boutique.

Privacy Policy

Bonny and Clyde Wedding Boutique are committed to ensuring that your privacy is protected. There are some areas on our website and other social media networks where you may need to provide information. This information is used by us to communicate with you only in connection with the purpose that you have requested.

All information provided is kept completely confidential and will NOT be passed onto any third parties whatsoever. We will only disclose your information if required by law.

By submitting your information, you consent to the use of that information as set out in this policy.

Bonny and Clyde Wedding Boutique are within their rights to use photographs of bespoke stationery to advertise to future clients. They may also appear on social media networks and our own website. Where clients are concerned about privacy, names and addresses may be removed or hidden from view.

Links

From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We are within our rights to display photographs of all stationery created by Bonny and Clyde Wedding Boutique on our website and other social networks and will always credit professional photographers where images are not our own.